Your exam starts with a few preliminary tests with one of our staff members, which include measuring your eye pressures with a small puff of air, and taking retinal photos. Then one of our doctors of optometry will bring you into the exam room to start your eye exam. They will review your medical history, and you can share any specific concerns you might have at this time. Then they will test your colour vision, peripheral vision, depth perception, your eye movement and eye alignment, and then update your glasses prescription. Following this, the doctor will do a very thorough health check of the front surface of your eyes, and the inside of your eyes through optional dilation and review of your retinal photos.

Eye exam length varies depending on the level of complexity of your eye health, but on average it takes about 30-45 minutes.

Our fees depend on the service provided. Please contact our office to discuss what would be the right appointment for you

We can direct bill most insurances for you; for a full list of those companies click here.

Yes we do! We are fully set up to directly bill under IFHP and FNHA for your eye exams and glasses.

Absolutely! You will leave our clinic with a copy of your new glasses prescription in hand. As we are a full service optical store as well, we can help you find your new pair of glasses in our store when you’re done with your exam.

We recommend a child’s first eye exam be between 6 months and 1 year old, and then again annually from 3 years old onwards if everything is normal. Even if you don’t think your child has any eye issues, it is really important to bring them in for an eye exam; children’s ocular problems often go undiagnosed as they are not always obvious to parents, and the child may not know to complain. Kids are partially covered under MSP, so there is a very low cost to bring them in for the routine check-ups.”

We’ve got you covered! If you haven’t had an eye exam within the last year, start by booking a comprehensive eye exam with us. At that time the doctor will discuss your options and put aside the appropriate contact lens trials in your latest prescription. We will then bring you back for a training session in those trial lenses with one of our staff members. We will teach you how to insert and remove your contacts, and how to care for them well. Once you’ve successfully completed your training, you will go home with the remaining trials to ensure they work for you in your day-to-day life. Then you will come back for one last follow-up with our doctor to ensure the lenses fit well and that you’re happy with them before you’re ready to purchase your supply. The cost for the contact lens fitting process for a new wearer is $85.

No problem – during your eye exam, you can express your concerns with your current lenses to the doctor, and they will be happy to re-fit you. The doctor will determine which new lens might work best for you and get you some trials so that you can try them out to make sure you like them before ordering them. She will then see you at a follow-up to ensure that the lenses are fitting well before you’re ready to purchase your new contact lenses.

If you’re new to us, make sure you bring your B.C. Service Card (it has your PHN on the back), your extended health insurance information if you have any, a list of your current medications if applicable, and any glasses you currently use (even if they’re broken or just over-the-counter readers). If you are a contact lens wearer, make sure to know the full brand and power of the lenses so the doctor can document what you’re wearing in each eye.

We have frames that suit everyone’s budget! A complete pair of glasses could cost you as little as $99, and increase from there based on the brand of frame you choose and the lenses you require. There’s something for everyone in our store.

Of course you can! Walk in anytime during our business hours (no appointment necessary) and just bring your latest prescription with you. Our staff will be ready to help you find the perfect pair of glasses.

An optometrist is like the family doctor of your eyes – they make sure your eyes are functioning normally and screen for all eye disease. If at any point you have a very complex ocular health issue that needs advanced medical or surgical intervention, the optometrist will refer you to an eye specialist known as an ophthalmologist. An optician works specifically with eyewear; making your glasses, fitting contacts, and doing adjustments and repairs. We have doctors of optometry in our practice, as well as licensed opticians.

Yes! If you have a red eye, a painful eye, sudden vision loss, or flashes and floaters, you should call us. Our optometrists are fully qualified to diagnose and manage your eye emergencies, so you don’t need to wait hours at the emergency room or at an urgent care clinic. If we are closed or unavailable, you should seek help at another health profressional’s office for any acute symptoms.

We do not do refractive laser surgery, you have to see an ophthalmologist for that. But our doctors of optometry can talk to you about whether or not you’re a good candidate for the surgery, and teach you about the different types of procedures available. They can also recommend good laser clinics if you are unsure on where to do your surgery.

Single vision glasses can take as little as 24 hours once you pick your frames, while progressive or bifocals may take up to 1-2 weeks as they are custom.

Definitely! You can replace the lenses in your own frame with your latest prescription. And don’t worry, you don’t need to leave your frames with us, because we will call you when your new lenses are in, and at your convenience you can come to the store, hand us your glasses, and wait for 30 minutes while we cut the lenses into your frame.